Help Center

Why can't I check the products even order status shows ARRIVED?

When the product order shows "arrived", it means that the goods you purchased have arrived at the warehouse. Next, we will weigh and inspect the goods to ensure quality. After confirming that there are no errors, we will put the goods into the warehouse. When the status of the goods shows "received", you can see your goods in the user center - My Warehouse and submit them for shipment abroad.